Privacy Policy

1. Who We Are

LongTermCare.pro is operated by SEM SOCIETY SRLS. Insurance consultation services are provided by Ryan Doyel, Licensed Insurance Broker (CA Insurance License #4421924). Personal information submitted through this website may be shared with Ryan Doyel solely for the purpose of providing insurance consultation services.

For questions regarding this Privacy Policy, you may contact us at:

2. Information We Collect

We may collect the following types of information:

3. Categories of Information We Collect

We may collect the following categories of personal information:

• Identifiers (such as name, email address, and phone number)
• Commercial information related to insurance inquiries
• Internet activity information (such as browser type, device information, and site usage data)
• Sensitive personal information (such as limited health-related information voluntarily provided for insurance evaluation purposes)

Sensitive personal information, including limited health-related details, is used solely for the purpose of evaluating long-term care insurance options and is not used for unrelated marketing purposes.

4. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Schedule and conduct consultations
• Provide information about long term care insurance options
• Improve website functionality
• Monitor advertising performance
• Comply with legal obligations

We do not sell your personal information.

5. Google Ads & Analytics

We may use:

• Google Ads
• Google Analytics
• Google conversion tracking

These tools may use cookies to measure advertising performance. You can opt out of Google Analytics tracking by using Google's browser add-on:

6. How We Share Information

We may share your information only in the following situations:

• With licensed insurance carriers when you request quotes or comparisons
• With service providers assisting in website hosting, scheduling, or analytics
• When required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Third-Party Service Providers

We may use third-party service providers to assist in operating our website, including scheduling tools, hosting providers, analytics services, and communication platforms. These providers may process personal information on our behalf solely for operational purposes.

8. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no online transmission is 100% secure.

9. Data Retention

We retain personal information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Your Privacy Rights (U.S.)

Depending on your state of residence (such as California under CCPA/CPRA), you may have the right to:

• Request access to personal information we hold
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of certain data processing activities

To exercise your rights, contact us at: info@longtermcare.pro

11. California Privacy Rights

If you are a California resident, you have the right to request access to the personal information we collect about you, request deletion of your personal information, request correction of inaccurate personal information, and request information about how your data is used or shared. To submit a privacy request, please contact us at info@longtermcare.pro. We do not sell personal information. We also do not sell or share personal information for monetary value. However, we may use analytics or advertising services that involve limited data sharing as defined under California law. You may request information about such data practices or request deletion of your personal information by contacting us. We will not discriminate against you for exercising your privacy rights.

12. Children's Privacy

This website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

13. Cookies

We use cookies to:

• Improve user experience
• Analyze site traffic
• Measure advertising performance

You may disable cookies in your browser settings.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

15. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date will reflect any changes.

16. Contact Information

If you have questions about this Privacy Policy or your personal information, contact: